Last updated: 29 January 2026

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Albany Group (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, use our services, or interact with our platform Conect™.

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This policy applies to:
https://www.albanygrp.com/ and all related services, communications and platforms operated by Albany Group.

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1. Who we are

Data Controller:
Albany Group
Website: https://www.albanygrp.com/

Email: info@albanygrp.com
Registered address: 32 Threadneedle Street
London, EC2R 8AY

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If you have any questions about this policy or how we handle your data, you can contact us using the details above.

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2. What personal data we collect

We may collect and process the following categories of personal data:

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Information you provide

• Name, job title, organisation name

• Email address and telephone number

• Account registration details

• Information submitted via forms or enquiries

• Documents uploaded to the Conect™ platform

• Support requests and correspondence

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Platform and service data

• Login activity and access logs

• User roles, permissions and actions

• Workflow, audit and assessment activity

• Timestamps, approvals and system interactions

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Technical data

• IP address

• Browser type and device information

• Operating system

• Usage analytics and cookies

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3. How we use your data

We use your personal data to:

• Operate and maintain our website and platform

• Provide Conect™ services and functionality

• Manage onboarding, oversight, audits and governance workflows

• Respond to enquiries and provide support

• Improve system performance, reliability and security

• Send service-related communications

• Meet legal, regulatory and contractual obligations

We do not sell personal data to third parties.

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4. Legal basis for processing

We process personal data under the following lawful bases (UK GDPR):

• Contractual necessity – to deliver services you request

• Legitimate interests – to improve services, security and user experience

• Legal obligation – to comply with regulatory or legal requirements

• Consent – where you have explicitly provided it (e.g. marketing)

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5. How we share your data

We may share personal data with:

• Trusted service providers (hosting, security, analytics, support)

• Professional advisers and auditors (where required)

• Regulators, law enforcement or authorities (where legally required)

• Clients or partners only where authorised within the platform

All third parties are contractually required to protect your data and use it only for agreed purposes.

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6. International data transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, including:

• UK adequacy regulations

• Standard contractual clauses

• Secure, encrypted data transfer and storage

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7. Data security

We take data security seriously and apply appropriate technical and organisational measures, including:

• Role-based access controls

• Encryption in transit and at rest

• Audit logging and monitoring

• Secure hosting infrastructure

• Regular security reviews and updates

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8. Data retention

We retain personal data only for as long as necessary to:

• Provide services and support

• Meet contractual obligations

• Comply with legal, regulatory and audit requirements

When data is no longer required, it is securely deleted or anonymised.

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9. Your rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion (where applicable)

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

To exercise your rights, contact us at: [insert contact email]

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10. Cookies

Our website uses cookies to improve performance, analyse usage and support functionality.
You can manage your cookie preferences via your browser settings or our cookie banner.

For more information, please see our Cookie Policy:

https://www.albanygrp.com/cookie-policy

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11. Links to third-party websites

Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

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12. Changes to this Privacy Policy

We may update this policy from time to time.
The latest version will always be available at:
https://www.albanygrp.com/privacy-policy

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13. Contact us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Albany Group
Website: https://www.albanygrp.com/
Email: info@albanygrp.com